服务器硬盘在删除文件或复制文件时出现卡顿情况可能有多种原因。以下是一些常见的问题和解决方法：

1. 硬盘性能低下：如果服务器硬盘的读写速度较慢，可能会导致卡顿现象。解决方法可以是升级到更高性能的硬盘或者使用RAID技术提升硬盘读写速度。

2. 硬盘空间不足：如果硬盘空间严重不足，可能会导致文件复制或删除时出现卡顿。确保硬盘有足够的可用空间。

3. 资源竞争：如果服务器上同时进行大量的IO操作，可能会导致硬盘资源竞争，从而导致卡顿。可以通过优化IO调度策略、限制并发IO操作数量、避免同时进行大量的IO操作等方式来减少资源竞争。

4. 病毒或恶意软件：恶意软件或病毒可能会导致服务器性能下降。定期进行杀毒扫描，并确保服务器上安装了最新的安全补丁。

5. 文件系统问题：损坏的文件系统可能会导致文件复制或删除过程中的卡顿。使用合适的工具检查和修复文件系统问题，例如使用fsck命令。

6. 硬盘故障：硬盘本身的故障也可能导致卡顿现象。定期进行硬盘健康检查，并及时更换损坏的硬盘。

如果以上方法无法解决问题，可以联系专业的售后运维技术支持人员，进行进一步的故障排除和修复。

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